Java Help

Your Java Status:
Java Enabled:
Java Vendor:
Java Version:

Frequently Asked Questions About NetDania Applets:


 When I try to view a Java Applet I only see a box with a red X in the corner. Why is this happening?

There are four possible reasons for this result:

cause #1:
The most likely reason for this behaviour is that you do not have Java installed on your computer.
You can download and install the Sun Java plug-in at this address:

After installation, you can verify the running Java version at

cause #2:
Another possible cause for this behaviour is that you do not have Java enabled on your browser.
To verify if this is the case, do the following in Internet Explorer 7 or 8:

Select the "Tools" Menu -> "Internet Options" -> "Advanced Tab"

Once you are in the Advanced Tab of the Internet Options dialog box, scroll down to the setting for: Java (SUN) To enable the Java Runtime Environment, check the "Use JRE 1.6….for <applet> (requires restart)" checkbox, this requires a restart of the browser, not of the computer:

If you do not see this option listed, then you do not have Java installed. Please refer to Cause #1 above.
Netscape and Opera ship with Java but it needs to be explicitly selected for installation during the browser installation.

Cause #3:
The third possibility is that you have both Microsoft and Sun's versions of Java installed and enabled on your computer and they are conflicting with one another.
To solve this issue, follow the steps in Cause #2 and select only one version of Java to use; Sun's or Microsoft's.

Cause #4:
The final possibility for this behavior is that your version of Java may be corrupt. To solve this issue, uninstall your current version of Java (Control Panel -> Add or Remove Programs -> Java …) and then download a new version from Sun following the instructions contained in Cause #1.

Back to top

 I am trying to view a Java Applet but nothing happens. I know that my web browser is Java enabled. What could this be?

Your web browser has a storage facility on your hard drive that stores graphics and text from web sites that you visit. This storage facility is called the cache, or Temporary Internet files. The reason web browsers have a cache is that it is quicker and easier to load images, applets, etc. from cache on your hard drive than downloading them again. Over time, your browser's cache gets full and the information gets outdated. This can cause problems with Java applets and can result in that Applets are freezing or not working at all. The solution to this is to clear cache and reload the page. If this does not work, try clearing your cache, closing your browser and then revisiting the page.

Internet Explorer 4.x or greater

1. Select Tools (or View if you are using IE 4.x), then click Internet Options.
2. Select the General Tab.
3. Click on the Delete Files button to clear the cache.
4. Remember to select the "delete all offline content" checkbox.

Netscape 4.x or greater

1. Select Edit, then click Preferences.
2. Select Advanced, then click Cache.
3. Click on Clear Memory Cache and Clear Disk Cache buttons to clear the cache.

Back to top

 I am trying to view a Java Applet but nothing happens. I know that my web browser is Java enabled. What could this be?

In case your are using Windows Vista, a newer Java Runtime Environment is required. Please uninstall your current JRE and install the latest version from
You can verify your Java installation at

Back to top

 None of these solutions helped me. What should I do?

Your e-mail address:*



Description of problem:*


Please note that by sending this message, NetDania will automatically get valuable
information about your browser and Java status, which will enable us to help you better.

HIGH RISK INVESTMENT WARNING: Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial advisor if you have any doubts.
Copyright © 1999 -2016 NetDania Creations ApS, Tavleager 2, 2670 Greve, Denmark, +4536980409,, CVR-nr.27976670 Terms And Conditions and Privacy Policy